Last updated: July 2, 2026
Royal Vacation Clearwater operates vacation rentals in Clearwater, Florida. This Privacy Policy explains how we collect, use, store, and share personal information when you visit royalvacationclearwater.com, contact us, use our live chat, or make a booking.
1. Information We Collect
We may collect information you provide directly to us, including:
• Your name, email address, phone number, and message when you use our contact form, send us a text message, email us, or use live chat.
• Booking information, including your selected condo, stay dates, guest count, and reservation preferences.
• Guest information reasonably required to manage a reservation, provide access, meet community requirements, prevent fraud, or comply with applicable law.
• Information requested after booking when needed for guest registration, community access, security, or reservation administration. This may include guest names, ages, emergency contact information, address details, or identification information where reasonably required.
• Communications exchanged with us before, during, or after a stay.
When you visit our website, we may also collect limited technical and usage information, such as pages viewed, interactions with the website, browser and device information, approximate location, referral source, and similar analytics data.
2. How We Use Information
We use personal information to:
• Respond to inquiries and booking requests.
• Process, manage, and support reservations.
• Communicate with guests before, during, and after a stay.
• Help manage guest access, parking, amenities, and applicable Avalon at Clearwater community requirements.
• Process payments and help prevent fraudulent activity.
• Improve our website, booking experience, and guest communications.
• Protect our guests, business, website, and property.
• Meet legal, tax, accounting, insurance, safety, and recordkeeping requirements.
3. Payments
Payments are processed through Stripe. We do not ask guests to send payment card details through email, text message, or live chat.
Stripe may collect and process payment information according to its own privacy practices and terms.
4. Website Analytics, Cookies, and Similar Technologies
We use Google Analytics 4 to better understand how visitors use our website. This may include information such as pages viewed, browsing activity, device and browser information, approximate location, referral source, and interactions with the website.
We use cookies, local storage, session storage, and similar technologies to support essential website features, analytics, and live chat functionality.
You can control or delete cookies through your browser settings. Some website features may not work properly if cookies or similar technologies are disabled.
5. Live Chat
Our website uses Tawk.to for live chat. If you use the chat feature, Tawk.to may process the information you provide, along with technical information needed to operate the chat service.
Please do not share payment card details, identification documents, or other sensitive personal information through live chat unless we specifically request it through an appropriate process.
6. How We Share Information
We may share personal information only when reasonably necessary with:
• Service providers that help operate our website, booking system, payment processing, communications, analytics, and live chat.
• Community or association personnel when information is required to support guest access, parking, amenities, security, or applicable community requirements.
• Professional advisers, insurers, payment providers, or authorities when required for legal, safety, fraud-prevention, insurance, or compliance purposes.
We do not sell or rent personal information.
7. Data Storage and Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No online system can guarantee absolute security. We retain personal information only for as long as reasonably necessary to manage reservations, provide services, resolve disputes, maintain business records, and meet legal, tax, accounting, insurance, or security requirements.
8. International Processing
Our service providers may process personal information in the United States, Canada, or other countries where they operate. Those countries may have privacy laws that differ from the laws in your place of residence.
9. Your Privacy Requests
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal, booking, tax, security, insurance, and recordkeeping requirements.
To make a privacy-related request, please use our Contact page and clearly state your request in the Message field. You may also send a text message to +1 727-260-7339.
10. Children’s Privacy
Our website is not directed to children. We do not knowingly collect personal information directly from children without the involvement of a parent or legal guardian.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
12. Contact Us
Royal Vacation Clearwater
Clearwater, Florida
For privacy questions or requests, please use our Contact page or send a text message to +1 727-260-7339.